Understanding Child Protective Services: What Happens When You Call
When a person is concerned about the well-being of a child and decides to report it to Child Protective Services (CPS), a series of processes and procedures are initiated to assess and address potential abuse. This article provides a comprehensive understanding of the steps taken by CPS when they receive a call, from the initial intake to the completion of the investigation.
Initial Report and Intake
When a person contacts CPS to make a report, an intake worker becomes involved. The individual providing the report, known as the reporter, offers as much information as possible about the family and their concerns, deciding whether to remain anonymous. The intake worker then reviews the information provided and typically undergoes a two-level review with a supervisor to determine if the alleged issues meet CPS's criteria for intervention. Some calls may be from individuals seeking available resources in their county, and in such cases, the intake worker will provide this information.
Careful Assessment and Investigation
If the case is deemed suitable for investigation, CPS will conduct a thorough assessment. This includes interviewing all household members and anyone else with relevant information. They may also visit the home to gather additional information. The extent of the investigation depends on the severity of the reported issues and the findings during the preliminary review.
It's important to note that CPS investigations vary across states. Historically, in Arizona, when the author was a foster child, they did not need a warrant or a court order for investigations. Similarly, in South Dakota, when the author's own children faced complaints from neighbors, CPS did not require a warrant. The author is unsure of the current requirements but emphasizes that the primary focus is on ensuring the child's safety and well-being.
Reporting and Follow-Up
When you call the screening line, a social worker will assess whether an immediate field investigation is necessary, a 10-day field investigation, or if the case does not meet the substantial risk criteria for investigation. Large counties may receive thousands of reports per month, and even those that do not require immediate investigation are recorded in the CPS database for future reference.
CPS generally does not follow up directly with the person who reported the issue to protect the confidentiality of the report. However, they do follow up with the individuals who are being reported on, often through a rigorous questioning process. This ensures that all parties involved are thoroughly evaluated to provide the best possible support and intervention for the child.
Understanding these processes helps alleviate some of the concerns and misconceptions surrounding CPS. The ultimate goal is to ensure that every child is safe and receives the support and care they need to grow and thrive.