The Importance and Lack of Active Listening Education
Active listening is one of your most powerful tools, yet it is not taught as much as it should be. This structured method of listening, marked by the suspension of judgments, showing and feeling empathy, using supportive rather than negative responses, avoiding distractions, and focusing on comprehension, retention, and response, can significantly enhance communication and understanding. However, despite its clear benefits, active listening is often overlooked in educational settings.
Why Active Listening is Crucial
Active listening is a psychological process that involves more than just hearing. It requires:
Suspending judgments Show and feel empathy Using supportive instead of negative responses Avoiding distractions and unrelated mental activities Focusing on comprehending, retaining, and responding Asking clarifying and confirming questions at key points Listening and reflecting on what you hearCommon phrases used in active listening include:
“So what you want/need is…” Observing behavior and body language: “You seem…distracted, frustrated” Listening and repeating what was said: “So what I am hearing you say is…” Listening and paraphrasing what you heard: “So what I understand you said…”By engaging in active listening, you not only understand the speaker better but also make the speaker feel heard and valued. Sometimes, people just want to be listened to, and active listening provides that.
My Personal Experience with Active Listening
My personal journey with active listening began in kindergarten. At the age of five, my kindergarten teacher introduced us to the concept of listening and how to practice it. However, this was the last time I explicitly learned about active listening in an educational setting. Subsequent teachers and pastores did not mention or teach active listening.
Personal experience is a significant factor in learning. As a child, hearing about active listening and using it during conversations helped shape my communication skills. However, the lack of ongoing education made it challenging to maintain and improve these skills consistently. Over time, other responsibilities and busy schedules overshadowed the importance of actively listening.
Where Active Listening is Taught
Some individuals argue that active listening is widely taught. In my experience, it has been a standard part of the curriculum in educational and professional settings. However, the manner in which it is taught can have a significant impact on its effectiveness.
For example, if active listening is only briefly mentioned in a handful of class sessions, students may not fully grasp the concept or understand its application. It is crucial to incorporate active listening into regular, ongoing education to ensure that students not only learn the skills but also retain and apply them.
Teachers and educators play a vital role in teaching active listening. They must:
Regularly incorporate active listening exercises into their curriculum Underline the importance of active listening in communication Provide practical examples and scenarios for students to practice Encourage students to reflect on their active listening skills Continually reinforce the concept and its applicationBy doing so, educators can ensure that students develop the strong active listening skills necessary for effective communication in both personal and professional settings.
In conclusion, active listening is a valuable skill that can greatly enhance communication and understanding. Despite its importance, it is not always taught as much as it should be. Personal experiences and anecdotal evidence suggest that active listening is not consistently taught across all educational settings. To bridge this gap, it is essential to integrate active listening into regular and ongoing education, emphasizing its significance and providing ample opportunities for practice.