Mastering the 'Sell Me a Computer' Interview Question

The 'sell me a computer' interview question is a classic, designed to test your ability to think on your feet, manage interpersonal dynamics, and present a compelling sales pitch. However, this question can often be manipulated to challenge your problem-solving skills and critical thinking. Here’s a strategic approach to acing this question while maintaining professionalism and mutual respect.

Breaking Down the Question

Trick questions like sell me a computer are meant to elicit an instant response and rapidly transition into a sales pitch. But successful navigation of this question requires a different mindset—one that focuses on gathering information, understanding the needs, and providing value. Here's how you can handle this question effectively.

Ask the Right Questions

The first step is to submit your own set of questions to the interviewer, rather than jumping into a sales pitch. Understanding the specifics of the computer is crucial before you begin to discuss its benefits. Ask about the brand, model, and key features, especially the design aspects. This not only gives you the necessary information but also shows your commitment to understanding their needs.

Key Points to Ask:

Brand of the computer Model of the computer Main characteristics, especially the design aspect

Handle Resistance Professionally

It's common for the interviewer to refuse to share this information, especially when they expect you to begin selling. This resistance is a chance to demonstrate your commitment to professional standards and thorough understanding. Here are some courteous yet firm responses you can use:

Response 1:
Respectfully, I don't do business with people who don't provide me with complete information about what they sell. It's similar to The Dog Whisperer needing to know about a misbehaving dog before guiding it.

This response communicates your professionalism and sets a precedent for thorough information gathering.

Response 2:
Respectfully, I won't sell something I am not informed about. This creates unnecessary business risks for me and those I work for. The best case is we face a reputational issue, and the worst is a legal problem.

This response effectively communicates the potential risks, both professional and legal, of selling a product without proper knowledge. It also provides a clear rationale for your decision.

Response 3:
If the computer has any special features, such as a marijuana ventilator, I need to ensure it's legal in this state. I will not proceed until I have that information, as it's crucial for avoiding legal complications.

This response further emphasizes your commitment to due diligence and avoids potential business risks.

Transitioning to a Value-Added Pitch

Once you have gathered the necessary information, you can transition into a sales pitch that highlights the benefits of the computer. Frame your discussion around how the computer will help the interviewer be more successful and professional. Here are some examples:

Look and be more successful and professional Prepare more interview notes Prepare more interview questions Prepare questions that require the help of visual images Have less worries about interview informational leaks Have an assistant listening to the interview and helping with searching, finding, and sending emergent candidates' information

By focusing on these benefits, you transform the question from a simple sales pitch to a strategic presentation that adds value to the conversation.

Conclusion

Mastering the sell me a computer question requires a blend of critical thinking, professional communication, and a customer-centric approach. By asking the right questions, handling resistance professionally, and presenting a compelling value proposition, you can navigate this tricky interview question with confidence and professionalism.