How to Cancel Your Byju’s Early Learning Subscription
Many parents are surprised when
their children sign up for the early learning app, Byju's. This article provides all the necessary information on how to cancel your subscription, particularly if you are dealing with a Business Development Associate (BDA).
Understanding Your Byju’s Early Learning Subscription
Byju’s offers a premium version of the app, often pitched as a 15-day trial. However, it’s important to clarify that the trial is only for the first 15 days. If your BDA claims the trial period has been extended, do not trust their statement. According to company policy, the trial period is strictly for 15 days. After this period, you would need to decide whether to continue the subscription or cancel it.
What Happens if You Don’t Cancel in Time
If you fail to cancel your subscription within the 15-day trial period, you might face financial commitment. The BDA may have already initiated the loan process for the full subscription fee. You may be asked to pay either 15% or 10% of the total package amount, with the rest of the payment being processed through a loan.
Steps to Cancel Your Byju’s Subscription
Identify the Subscription Type: Determine whether you have a free trial, a premium version, or a standard subscription.
Review Email or Receipt: Check your email or any receipt for details on the trial period and payment terms.
Contact the BDA: Reach out to your BDA to clarify any doubts and initiate the cancellation process.
Follow Up: Ensure that your cancellation request is processed and any outstanding payments are cleared.
Verifying Cancellation
To ensure that your cancellation has been processed:
Log in to your Byju’s account and verify that the subscription status has been changed to 'cancelled'.
Request a confirmation from Byju’s support team via email or contact them through their official customer service phone number.
Monitor your bank statements for any unauthorized deductions or payments.
Additional Tips
Keep detailed records of all interactions with Byju’s or your BDA, including emails, text messages, and calls.
Read Byju’s terms and conditions carefully before signing up for any subscription.
Do not sign any documents unless you fully understand what they entail.
By taking these steps, you can navigate the Byju’s subscription cancellation process smoothly and avoid any unwanted financial commitments.
Conclusion
Remember, the 15-day trial period is non-negotiable according to Byju’s policy. If you need to cancel, do it within the first 15 days. If you have any questions or concerns, don’t hesitate to contact Byju’s support team directly for further assistance.
Related Keywords
Byju’s Early Learning subscription premium version subscription trial period for app subscriptions early learning app subscription cancellation Byju’s customer supportFAQs
Q: Can I extend my trial period?
A: No, according to Byju’s policy, the trial period is fixed at 15 days. Extending it is not possible.
Q: What happens if I don’t cancel by the end of the trial period?
A: You might be required to pay the full subscription fee, or a portion if a loan is involved.
Q: How long does the cancellation process take?
A: The cancellation process typically takes around 3-5 business days.